Delete Your Zustland Account
If you have a Zustland account, you can request deletion of your account and associated personal data through the process below.
How to request deletion
Where possible, send the request from the email address associated with your account and include the mobile number or other account identifier needed to locate the account. Do not send passwords or one-time passwords.
We may need to verify that the request was made by the account holder before processing it.
What deletion means
After verifying a valid request, we will delete the account and associated personal data that we are required to delete, subject to information that we are required or permitted to retain under applicable law, security requirements, fraud prevention, dispute resolution or other legitimate purposes.
Some information may therefore remain for a period where retention is legally required or reasonably necessary for one of these purposes. We do not promise a fixed deletion timeline where the applicable circumstances require verification, technical processing, legal retention or other steps before deletion can be completed. Where information is retained, it will remain subject to applicable privacy and security protections.
Community content
Some content may have been created in a community or in collaboration with other users. Account deletion does not necessarily mean that every piece of content can be removed from every community record where applicable law, legitimate operational needs or the rights of other users require retention. Where appropriate, content may be deleted, anonymised or disassociated from the deleted account.
Support
If you have difficulty submitting a deletion request, contact [email protected].